Parties can resolve disputes ad hoc — appointing arbitrators themselves and managing the process on their own. Ad hoc arbitration works when everything goes smoothly. When it does not, there is no one to appoint a replacement arbitrator, fix a timetable, hold fees, or keep the process on track, and the parties end up in court arguing about procedure. An institution exists to prevent that.
Resolution and implementation, under one roof
Most institutions end their role with the award. Adjudix does not. Our model treats the dispute as resolved only when the outcome has been implemented — the award paid, the settlement performed, the order complied with — in India or anywhere in the world. That is what “Dispute Resolved & Implemented under one Roof” means.
Every mechanism, matched to the dispute
Adjudix administers arbitration, mediation, conciliation, Lok Adalat-style settlement sittings, emergency arbitration, corporate ADR, and — as our flagship — the hybrid Med-Arb model, which attempts settlement first and assures a binding outcome either way. Proceedings run online, offline, or both.
A professional panel, organised by profession
Our Professional Panel brings together lawyers, chartered accountants and company secretaries, and engineers of every discipline, so that each dispute is heard by someone who understands its subject matter. Every panelist discloses conflicts before appointment and is bound by the Moral Principles that form the Preamble to the Adjudix Code. We deliberately do not publish photographs of our arbitrators, to protect the independence of every proceeding.
Published rules, published fees
Every case is governed by the Adjudix Code of ADR Procedure, 2026, and charged under a published fee schedule, so parties know the procedure and the cost before they begin. No party should be negotiating process after a dispute has already started.
Ad hoc or institutional: the practical difference
In an ad hoc arbitration, the parties must agree on every procedural step themselves, and when they disagree, a court must often step in — to appoint an arbitrator, to replace one who withdraws, or to resolve a dispute about fees. Each trip to court adds months. An institution resolves these questions administratively, under rules the parties agreed to in advance: the Secretariat appoints or replaces arbitrators, holds and accounts for fees, monitors timelines, and scrutinises awards for form before they are issued.
Institutional arbitration also gives the parties a clear record of the procedure followed, which matters if the award is later challenged or needs to be enforced abroad.
Built to be trusted
Trust in an institution comes from what it does consistently: disclosing conflicts, keeping proceedings confidential, applying the same Code to every party regardless of size, and accounting transparently for fees. Adjudix is built on these commitments, set out in the Moral Principles that open the Adjudix Code of ADR Procedure, and backed by a grievance mechanism for anyone who believes they have not been met.
Before and after the dispute
Adjudix also works before disputes arise, through contract and arbitration clause drafting, and builds the profession through six certification tracks, apprenticeships and internships, and five kinds of membership. Together, these make Adjudix a complete dispute resolution institution — from the clause, to the resolution, to the recovery.
This article is general information, not legal advice. For advice on a specific dispute, book a consultation with our professional panel.
Next articleThe Basics of Arbitration: How It Works and When to Choose It